Website Policy - Cookies
What is a cookie?
cookie is a small text file that is downloaded onto ‘terminal
equipment’ (eg a computer, laptop, tablet or smartphone) when the user
accesses a website. It allows the website to recognise that user’s
device and store some information about the user’s preferences or past
What cookies are used on
Cookies are not directly used on the website. However, the website is
organised so that you can order jams, marmalades and chutneys on-line.
If you decide to order any of our preserves on-line we use PayPal
to process your order. Once you place an order you enter the PayPal
site so that your details and payments can be securely taken. To enable
this to happen PayPal will place cookies on your device.
How do I turn off cookies?
For the websites that you visit if would prefer not to accept cookies on your computer you can
change the settings of your browser, but each browser has its own
specific settings. If you click on the website link below you will be
taken to a page that shows you, in an easy pictorial way, how to adjust
your browser settings to allow and disallow cookies. The following
browers are covered: Chrome, Firefox, Safari, Microsoft Edge and
Please note that if you turn off cookies or change your settings, some
website features may not work correctly eg ordering through PayPal.
Website Statement - Privacy
How personal information
is dealt with on the website
If you just browse through the sections on the website then no personally identifiable information is used. The
website is organised in the following way.
- There is no facility for a visitor to enter a user name and
password on the website.
you choose to use the website to order some jam, marmalade or chutney
then you will be taken to the PayPal site to carry out the transaction.
For us to process your order your name, address and contact details
(email/phone number) are needed to post the purchase to you. Once your
order is complete we remove your details from our email system.
computer connected to the internet is provided with a unique (domain)
name and an IP (Internet Protocol) address. Moonrake Preserves does not host
website, this is done by a company called LCN
When a visitor comes to the website the LCN servers log the visit. Over
a period of time it is possible for us to log into the LCN portal to
see how many visitors have come to the website, how long they have
stayed, which pages they have visited and what part of the world they
have come from. This is useful information in that it gives statistical
information about which pages are the most popular. As no personal user
information is used on the website it is very unlikely that any
personal details can be tracked after visiting the site. The
information that is collected by the LCN servers stays within the
company on their servers.
Links to other websites
website does contain links to other websites which we believe are safe to use. However, once you have used these
links to leave our site, you should note that we do not have any
control over these external website(s). As such we cannot be
responsible for the protection and privacy of any information which you
provide whilst visiting such sites.